At Sparesgen.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
When you use our website, we may collect the following information:
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Personal details: Name, email address, phone number, shipping and billing addresses.
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Account information: Login details when you create an account on Sparesgen.com.
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Payment information: Securely processed via trusted payment gateways (we do not store full credit/debit card details on our servers).
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Order details: Products purchased, transaction history, and shipping information.
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Technical information: IP address, browser type, device information, and cookies for improving website functionality.
2. How We Use Your Information
We use the information collected to:
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Process and deliver your orders.
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Provide customer support and respond to your queries.
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Improve our website, products, and services.
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Send important updates such as order confirmations, shipping updates, or policy changes.
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Personalize your shopping experience on our platform.
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Prevent fraud, unauthorized transactions, and ensure secure payments.
3. Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
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Logistics partners (for delivering your orders).
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Payment processors (to securely complete your transactions).
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Service providers (such as IT support, analytics, or marketing platforms, strictly under confidentiality agreements).
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Legal authorities if required by law or to protect our rights, property, or safety.
4. Cookies and Tracking Technologies
Our website uses cookies to:
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Remember your preferences and shopping cart.
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Analyze website traffic and improve performance.
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Provide personalized product recommendations.
You can disable cookies in your browser, but some features of the website may not function properly without them.
5. Data Protection & Security
We implement industry-standard security measures to safeguard your data against unauthorized access, alteration, or disclosure. While we strive to protect your information, no online platform can guarantee 100% security.
6. Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you.
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Request corrections to inaccurate or incomplete information.
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Request deletion of your personal data (subject to legal or contractual obligations).
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Opt out of marketing communications at any time.
To exercise these rights, please contact us at [Insert your contact email].
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Sparesgen.com does not knowingly collect personal information from children under 18 years of age. If we become aware that a child has provided us with personal data, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
10. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
9121496346
📧 support@sparesgen.com
🌐 www.sparesgen.com